Privacy Policy

Who we are

Our website address is: https://homeprint.in.

Acceptance of Terms of Use and Privacy Policy

Thank you for visiting the website www.homeprint.in (“Site” or “HomePrint”). Please read these Terms of Use and Privacy Policy section of this page carefully. These Terms of Use govern your access and use of this Site which is hosted by HomePrint. By accessing or using this Site you confirm that you are competent to contract under the relevant local Indian laws and that you agree to be bound by these Terms of Use and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this Site. All such additional posted guidelines, restrictions, or rules are hereby incorporated by reference into these Terms of Use. HomePrint reserves the right to update the Terms of Use on the Site at its discretion at any time without prior notice. Any change or modification to the Terms of Use will be effective from the date of such update on the website. Your continued use of the Site following the modifications to the Terms of Use constitutes your acceptance of the modified Terms of Use. HomePrint reserves the right to make changes to this Site and to these Terms of Use at any time without prior notice. You should review these Terms of Use each time you access this Site.

You also agree that we may provide all legal communications and notices to you electronically by posting them on our website or, at our election, by sending an e-mail to the e-mail address you provided to us when you registered at our website. You may withdraw your consent to receive communications from us electronically by contacting customer care. However, if you withdraw your consent to receive our communications electronically, you must discontinue your use of your account.

Shipping and Delivery

All Products purchased from the Website shall be delivered to the Member by the Logistics Partner engaged by HomePrint.

HomePrint will endeavor to exercise its best efforts to provide expeditious delivery of the products on the estimated arrival date while placing the order. However, HomePrint cannot accept liability or be held financially responsible under any circumstances for any delay in delivery regardless of cause of such delay. Estimated Arrival Date is purely indicative and is subject to change due to change in conditions post placement of order. HomePrint disclaims any claims or liabilities arising from any delays or and damages for goods in transit. HomePrint shall not be held responsible and will bear no liability for delays or and damages caused by but not limited to bad weather, flight delays, political disruptions, other unforeseen circumstances. Any reasonable delay beyond HomePrint’s control will not constitute as a deficiency of service on the part of HomePrint.

The member undertakes to provide accurate postal address to facilitate delivery by HomePrint. Incomplete address details are likely to result in loss or delay of shipment. HomePrint will not be held liable for delays or loss of shipments or any other loss caused due to inaccurate and incomplete address. Member will be liable to pay for the product or service which is undelivered for want of completeness/accuracy of address provided at the time of placing the order. HomePrint will not be held liable for misplaced, lost shipments, delays, incorrect deliveries or any other loss caused to the member.

In an event where the Member requests for a change to the product, address, or any other details pertaining to the product or service post placement of order, this will result change to the original Estimated Arrival Date subject to availability of the product at the time and post such change request. HomePrint will endeavor to accommodate such changes requested post placement of order, however will not be held liable under any circumstances for non-execution of such change requests.

HomePrint shall be entitled to dispose the Products ordered by the Member in the event that the Member is not available for delivery or refuses delivery within 7 days of first delivery attempt. In the event of disposal, HomePrint will not be liable for any misuse post such disposal.

Cash on Delivery (COD)

We provide the cash on delivery facility for our valued customers. Cash on delivery is available only for select areas or pin codes and hence the orders will be confirmed if your area or pin code is serviceable.

Member can pay using cash or by card (if accepted by HomePrint Logistics Partner) at the time of delivery of order placed under COD. Except by cash or card, no other mode of payment will be accepted.

Member will be required to pay the amount as stated on the shipping label for all Cash on Delivery Orders. In case of split shipment of single order or consolidation of multiple orders, the value on the shipping label might not correspond to the product delivered. In case of over payments for such shipments, HomePrint will refund any excess cash received to the Member on request and to the Bank Account provided. Such refund will be processed provided there is a confirmation of cash received from the logistics partner.

By selecting the COD option, the member is agreeing to pay the order value on delivery. HomePrint reserves the right to take suitable action including but not limited to account suspension, recovery proceedings and legal course of action against the member.

Refunds

Refund, if any, shall be made at the same issuing bank through which the Product/Service was purchased. For cash on delivery transactions, the Member has the option to receive the refund in any bank account via NEFT and it is the responsibility of the Member to share the valid bank details to avail the said return.

For payments made through electronic means like debit card, credit card, net banking, wallet etc. refund shall be made using the same payment mode. .

On request from the Member, HomePrint is liable to provide UTR (Unique Transaction Reference Number) to the Member for refunds made to the Member. However, in an event of non-receipt of such a refund in the designated Bank Account it will be the responsibility of the Member to provide HomePrint with the set of documents required to support the claim of non-receipt. HomePrint through its payment’s service provider shall, initiate the refund procedure post satisfactory verification of the documents provided by the member.

Indemnification

You agree that you shall indemnify HomePrint and all parties from whom HomePrint has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material that was not part of the standard Site Content and that you uploaded or otherwise provided to HomePrint or incorporated into Products. As to clause (ii), you agree that we have the right to control the defense of any such suit, claim or demand.

Disclaimer of Warranty

THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT OPERATION OF THE SITE MAY NOT BE UNINTERRUPTED OR ERROR FREE. WHILE WE MAKE REASONABLE EFFORTS TO ACCURATELY DISPLAY THE ATTRIBUTES OF PRODUCTS, WE DO NOT WARRANT THAT PRODUCT DESCRIPTIONS ARE ACCURATE, RELIABLE AND ERROR-FREE. REFERENCES AND LINKS TO PRODUCTS OR SERVICES OF INDEPENDENT COMPANIES MAY APPEAR ON THE SITE. THESE REFERENCES AND LINKS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED. Some jurisdictions may provide you with certain warranties or guarantees that cannot be excluded by contract (“consumer guarantees”), or only limited in certain circumstances, and nothing in these terms of use alter those consumer guarantees if it is illegal for HomePrint to do so. If those consumer guarantees apply to you, and HomePrint cannot legally exclude those consumer guarantees, then to the maximum extent permitted by law, HomePrint: (1) excludes or limits those consumer guarantees; and (2) limits its liability at the option of HomePrint to the following: (a) in the case of services, the supply of the services again or the payment of the cost of having the services supplied again; (b) in the case of goods, the replacement of the goods or the supply of equivalent goods; the repair of the goods; the payment of the cost of replacing the goods or acquiring equivalent goods; or the payment of the cost of having the goods repaired. If you request a refund, the time it takes for your refund to arrive may depend on your bank. In most cases, you should receive your refund within 30 days. Certain circumstances are beyond HomePrint’s control and may not be covered by the Satisfaction Guarantee. Please note that we cannot be responsible for: Spelling, punctuation or grammatical errors made by the customer, inferior quality or low-resolution of uploaded images, design errors introduced by the customer in the document creation process, errors in user-selected options such as choice of finish, quantity or product type, and damage to the products arising after delivery to the customer. Please preview your designs carefully and correct any mistakes prior to placing your order. HomePrint does not proof documents created by its customers prior to processing.

Limitation of Liability

IN NO EVENT SHALL HOMEPRINT OR ITS LICENSORS, SUPPLIERS, OR VENDORS, OR THE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS OF ANY OF THEM, BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR FOR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT HOMEPRINT HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGE, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SITE OR OF FAILURE TO PROVIDE PRODUCTS OR SERVICES THAT YOU ORDER FROM HOMEPRINT OR ITS AFFILIATES, INCLUDING WITHOUT LIMITATION, DAMAGES ARISING FROM MISTAKE, OMISSION, VIRUS, DELAY, OR INTERRUPTION OF SERVICE. IN NO EVENT SHALL HOMEPRINT BE LIABLE OR RESPONSIBLE FOR ANY DAMAGES OR CONSEQUENCES ARISING FROM OR RELATED TO YOUR INAPPROPRIATE OR UNAUTHORISED USE OF THIS SITE OR ITS CONTENT OR OUR SUPPLIED PRODUCTS OR SERVICES.

What personal data we collect and why we collect it

Comments

HomePrint recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

This Privacy Policy explains the information practices that apply to personally identifiable information that we collect about you as an individual, when you visit and/or use our website. Any information that we collect about you while you are visiting or using our website will be handled in accordance with this HomePrint Privacy Policy and will not be shared except in accordance with this HomePrint Privacy Policy. This Privacy Policy does not apply to information about you collected by our affiliates or third party websites that may post links or advertisements on or otherwise be accessible from the HomePrint website. The information collected by these affiliates or third party websites is subject to their own privacy policies.

Information We Collect:

This section of our Privacy Policy describes the categories of information collected by HomePrint. All data that we collect is processed and stored in our own database. You have the option not to provide information, however, withholding information may prevent you from being able to use some of our website features.

Information Collected Automatically: Whenever you visit our website, we automatically collect some information about your transactions with us, and your use of our website. For example, we automatically collect your IP address, for HomePrint internal use only, such as to help us diagnose problems with our server and administer our website. We also automatically track certain information about your activities on our website such as the type of web browser you are using and click stream data. If you are a registered HomePrint customer, we link this automatically-collected data to the personally identifiable information we collect about you described below. We use this information to do internal research on your interests and to help us better understand and serve you.

Information You Send To Us: If you choose to provide us with Personal Information, such as by sending us an e-mail or by filling out a form with your Personal Information and submitting it to us through our Website, we collect the Personal Information that you provide to us. For example, if you register or sign up for an account with us, we collect your name, e-mail address, telephone number and password. If you place an order with us, we collect the Personal Information that you provide to us such as your shipping, billing, and payment information.

From time-to-time HomePrint may give you the opportunity to participate in contests or surveys on our Website. If you participate, we will request certain Personal Information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose the requested information.

Information About Your Transactions With Us: In addition, we collect your order information and purchase and payment history.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. Our Website uses “cookies” and files that are similar to cookies. Cookies are alphanumeric identifiers created by your browser at our request and stored in an approved and standardized place on your computer. By transferring these cookies, HomePrint assigns you a unique customer code and record locater. Information about your activity on our Website can then be included in your customer record, which is stored within the HomePrint firewall. When you visit or return to our Website, we read the cookie to identify you as one of our customers and help recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. No Personal Information about you is stored on the cookie.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How to manage your account:

If you wish to change your name, e-mail address, telephone number, password, communication and/or opt-in preferences after you have registered, you can access your account by logging into My Account and selecting Account Update. You may also request these changes by contacting customer care at https://www.homeprint.in/contact-us or calling Customer Care at 99999-99999 or writing to homeprint.in@gmail.com.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Governing Laws

Please read these Terms of Use carefully. These Terms of Use govern your access and use of this Site which is hosted by HomePrint. All issues related to the protection, infringement, or misuse of copyrighted materials shall be governed by the copyright laws of India. All other matters relating to your access to or use of this Site shall also be governed by the laws of India. Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted in Noida, Uttar Pradesh, India. The courts in Noida shall have exclusive jurisdiction in respect of any matters arising here from. You agree to submit to the jurisdiction of courts of Noida, India and agree that venue in these courts is proper in any such legal action or proceeding.

This Terms of Use and Privacy Policy was last modified on February 01, 2020. HomePrint may revise this Privacy Policy from time to time by posting a revised Privacy Policy on our Website. We reserve the right to modify this Privacy Policy at any time, so please review it frequently.